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IT Service Management and Asset Management

Automation takes an operation to a certain level and AI powered workflows make it quick to resolve the issues with lowering the cost of operations substantially. SymphonyAI redefines IT service management and enterprise service management with predictive and generative AI solution. 

Maximize ROI, improve visibility, and enforce compliance across enterprise IT asset, licenses, and hardware. Accelerate business value by automating service processes and scale rapidly - Contact Center can operate more efficiently with less cost. 

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IT Service Management

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Deliver user and employee experiences and unleash untapped productivity with an AI-powered IT and enterprise platform that’s future-proof.

 

  • Unified service portal

  • Low code/no code customizations

  • Enterprise-grade multi-tenancy

  • Persona-based user dashboards

  • Easy integrations

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Asset Management

Maximize ROI, improve visibility, and enforce compliance across enterprise IT assets, software licenses, and hardware.

  • IT asset discovery

  • Hardware and software asset management

  • Asset lifecycle and compliance management

  • Persona-based dashboards

  • Automated asset allocation

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EurekaGenAI

Contact Center - GenAI Automated process Management

Accelerate business value by automating service processes and scaling rapidly, working smarter and not harder.

  • Automated task execution and scheduler

  • Agentless architecture

  • Event-based execution

  • Custom workflows

  • Built-in compliance policies and secure APIs

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